This privacy policy sets out how OpenGate Retreats uses and protects any information that you provide when you use the OpenGate Retreats website, make an enquiry to us or come to a retreat.

OpenGate Retreats is committed to ensuring that your privacy is protected. You can be assured that any personal information will only be used in accordance with this privacy statement. We will keep your personal information confidential, and we will not supply it to any third party without your consent, unless we are obliged or permitted by law to do so. We do not sell to or share with third-party organisations any personal information that we hold about you for the purposes of marketing.  

OpenGate Retreats may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We will only obtain your email address if you have provided it to us freely to us, that is given us your consent. We will only use your email address to inform you of any upcoming retreats and may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided. You are free to unsubscribe from these emails at any time.

If you have booked onto a retreat, you may be sent reminders or information updates about your retreat as needed.

After you have attended one of our retreats we will continue to inform you, by email, of upcoming retreats, special offers and other information you may find interesting. You are free to unsubscribe from these emails at any time.

We may also ask you, by email, to review the retreat you attended. You are not obliged to write a review and you are free to unsubscribe from these emails at any time.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Unsubscribe

You can opt-out from receiving information at any time. Simply follow the ‘unsubscribe’ links on our emails. Alternatively, you can e-mail us at info@opengateretreats.co.uk

Analytics

For any given recipient email address, email analytics measures the numbers of times an email from us is opened. It also measures the number of times links, within this email, are clicked to our website and any external website if one is present. This is to measure the effectiveness of an email. Our legal basis for doing this is Legitimate Interest. At any point you can opt out of this by emailing info@opengateretreats.co.uk

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Overall, cookies help us provide you with a better website experience. You can choose to accept or decline cookies.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@opengateretreats.co.uk if you wish to make a request.

How to complain

Questions, comments and requests regarding this privacy policy should be addressed to hello@beachmediapublications.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113